Frequently Asked Questions F.A.Q
FREQUENTLY ASKED QUESTIONS ABOUT CHAUFFEUR HIRE SERVICES (F.A.Q)
Frequently asked questions we are inquired. To make your private chauffeur driven ground transportation service experience go as easily as possible, we have answered the most frequently questions.
Although, if there is a question which is not listed below, please do not hesitate to email us: contact@dmexecutiveline.ie or contact us by phone at
+353879097032
General
Q: What cities does your company operate in?
A: DM Executive Line offers a full range of chauffeur-driven car services in Dublin City and Galway City, with nationwide coverage across Ireland. Whether you need a private airport transfer, corporate travel, or a private day tour from cities like Dublin or Galway, we provide luxury car hire tailored to your needs.
Q: What airports does DM Executive Line operate in?
A: DM Executive Line provides professional private chauffeur-driven car services from all major Irish airports, including Dublin Airport (DUB), Shannon Airport (SNN), Ireland West Airport Knock (NOC), Cork Airport (ORK), and Belfast Airports (BFS & BHD). Whether you’re arriving or departing, we ensure a smooth, comfortable, and reliable airport transfer experience across Ireland.
Q: Is there a fee for meet-and-greet service?
A: No, DM Executive Line does not charge any additional fee for our premium meet-and-greet service. As a first-class private chauffeur service provider in Ireland, our drivers will meet you at the arrivals hall with a name sign, assist with your luggage, and ensure a smooth, welcoming start to your journey.
Q: Can I book a chauffeured driven vehicle per hour?
a: Yes, our chauffeur driven vehicles can be booked by the hour and the fee depends on the size and model of the vehicle. For the hourly service we require a minimum of three hours hire.
What is the minimum time required to make a reservation online?
To confirm the availability of your scheduled transportation service online reservations should be requested 4 hours prior to pick up time.
When do I receive my chauffeur hire booking confirmation?
Bookings confirmations are sent via email immediately after your reservation procedure is completed from your side.
What is the difference between driver and chauffeur?
A driver is simply someone who operates a vehicle, while a chauffeur is a professional who is hired to drive only the best vehicles, luxurious, comfortable and neat.
Are your chauffeur's smartly dressed?
Do you provide taxi services?
AIRPORT TRANSFERS
Where will my chauffeur meet me at airports?
Your chauffeur will be waiting for you in the arrival hall displaying a sign (tablet) with your name.
How long will my chauffeur wait for me?
A: At DM Executive Line, we understand the importance of flexibility and punctuality. For airport transfers, your chauffeur will wait up to 60 minutes after your flight lands. For all other pickups, including from hotels, homes, or offices, the included wait time is 15 minutes. When you provide your flight number, our chauffeur will track your flight in real-time and adjust the pickup time in case of early arrivals or delays. After the included wait time, additional waiting will be charged accordingly.
Why do I should to enter my flight details?
A: Providing your flight details allows DM Executive Line to monitor your flight in real-time, so we can adjust your chauffeur pickup time in case of delays or early arrivals. This ensures your driver is waiting at the correct terminal when you land, providing a seamless and stress-free airport transfer experience.
What if my flight is delayed?
When booking, please provide flight number , and we will monitor your flight status and ( when possible) adapt the pickup time for any early arrivals or delays.
Who do I contact for the airport pickup?
The chauffeur name and his mobile number are sent by email at least a 24 hours prior to the day of service.
Private Cliffs of Moher day tour from Galway
1. Q: What is included in your private Cliffs of Moher day tour from Galway?
A: private Cliffs of Moher day tour from Galway includes everything you need for an exceptional experience of Ireland’s most iconic natural landmark. The package features door-to-door service in a luxury Mercedes-Benz vehicle with your personal professional chauffeur who doubles as a knowledgeable local guide.
Unlike rushed group tours, our private Cliffs of Moher day tour from Galway allows you to spend as much time as you wish at each location. Your chauffeur will also take you to hidden viewpoints along the Wild Atlantic Way that larger tour buses cannot access, providing unique photo opportunities and a more intimate experience with this natural wonder.
Complimentary Wi-Fi, bottled water, and charging facilities are available in your vehicle throughout the journey. We also provide umbrellas and extra layers if needed, ensuring your comfort regardless of Ireland’s changeable weather.
2. Q: How long does the private Cliffs of Moher day tour from Galway typically last?
Our private Cliffs of Moher day tour from Galway typically lasts 7 hours, allowing for a comprehensive yet relaxed experience. The journey from Galway to the Cliffs takes approximately 90 minutes each way through the picturesque landscapes of County Clare, but unlike rigid group tours, we don’t rush you through a fixed schedule.
The beauty of choosing a private Cliffs of Moher day tour from Galway is the flexibility it offers. You can spend as much time as you wish at the cliffs themselves—we recommend at least 2 hours to fully appreciate their majesty, visit O’Brien’s Tower, explore the visitor centre, and walk portions of the coastal trails at your leisure.
Many of our guests also enjoy incorporating additional stops along the Wild Atlantic Way. Popular additions include the lunar-like landscape of the Burren National Park (adding 1-2 hours), the charming village of Doolin known for traditional Irish music and excellent seafood (perfect for lunch, adding 1-2 hours), or Dunguaire Castle near Kinvara (adding 30-45 minutes).
Your chauffeur will discuss your preferences at the start of the day, and the itinerary remains flexible throughout. If you’re particularly enjoying a specific location, we can extend your time there and adjust the rest of the day accordingly. The tour concludes with your return to your Galway accommodation, typically between 4:00-6:00 PM, though this can be adjusted to suit your schedule.
3. Q: What makes your private Cliffs of Moher day tour from Galway different from group tours?
A: Our private Cliffs of Moher day tour from Galway offers a fundamentally different experience from standard group tours in several significant ways. The most immediate difference is exclusivity—instead of sharing your journey with dozens of strangers on a crowded bus, you’ll travel in a luxury Mercedes-Benz vehicle dedicated solely to you and your party, creating an intimate, personalised atmosphere from the moment we collect you from your Galway accommodation.
Flexibility stands as another key distinction of our private tour. While group tours operate on rigid schedules, often allowing just 60-90 minutes at the cliffs before rushing to the next destination, our private Cliffs of Moher day tour from Galway adapts to your preferences. Want to spend three hours exploring every viewpoint along the cliffs? Prefer to have a leisurely lunch in Doolin? Interested in adding the Burren to your itinerary? The day unfolds according to your wishes, not a predetermined timetable.
The quality of guidance also sets our service apart. Your chauffeur is not merely a driver but a knowledgeable local guide who can share insights about the region’s history, geology, folklore, and culture. Rather than receiving standardised commentary through a bus PA system, you’ll enjoy conversation tailored to your interests and can ask questions throughout the day.
Access to exclusive locations is another advantage. Our vehicles can navigate narrow coastal roads inaccessible to large tour buses, allowing you to discover hidden viewpoints and photo opportunities away from the crowds. Your chauffeur knows precisely when and where to stop for the most spectacular vistas along the Wild Atlantic Way.
Finally, comfort and convenience define the experience. From door-to-door service to traveling in a premium vehicle with amenities like Wi-Fi, bottled water, and charging ports, every aspect of our private Cliffs of Moher day tour from Galway is designed to provide a stress-free, luxurious journey that matches the grandeur of the destination itself.
4. Q: Does the private tour include admission to the Cliffs of Moher?
A: Admission fees to the Cliffs of Moher are not included in the private tour price. Guests can purchase tickets on arrival or online in advance if they prefer.
5. Q: Can we customize the itinerary on our private Cliffs of Moher day tour from Galway?
A. Absolutely! Complete customization is one of the primary advantages of booking our private Cliffs of Moher day tour from Galway. While the magnificent cliffs serve as the centerpiece of your day, the surrounding journey can be tailored entirely to your interests, preferences, and pace. Before your tour date, we’ll discuss your specific interests to create a preliminary itinerary. However, the beauty of a private tour is that this plan remains flexible throughout the day. Your chauffeur will offer suggestions based on your preferences, the weather conditions, and their expert local knowledge, but the final decisions always rest with you.
Popular customisations to our private Cliffs of Moher day tour from Galway include:
• Extending your time at specific viewpoints along the cliffs for photography or simply soaking in the views
• Adding a visit to the unique limestone landscape of the Burren National Park
• Stopping in the charming village of Doolin for authentic Irish cuisine or traditional music
• Exploring Aillwee Cave and the Birds of Prey Centre
• Visiting historic sites like Dunguaire Castle or Corcomroe Abbey
• Taking scenic detours along less-travelled sections of the Wild Atlantic Way
• Incorporating specific photo opportunities based on your interests
• Adjusting the departure and return times to accommodate your schedule
Some guests even request special arrangements such as a picnic lunch at a scenic location or stops at artisan food producers and craft shops. Whatever your interests—whether photography, geology, wildlife, history, or simply finding the perfect Irish coffee—our private Cliffs of Moher day tour from Galway can be customised to create your ideal Irish experience.
6. Q: What is the best time of year to take a private Cliffs of Moher day tour from Galway?
A: Each season offers a unique perspective on the Cliffs of Moher, making our private day tours from Galway worthwhile year-round, though your experience will vary with the seasons.
7. Q: How far in advance should I book my private Cliffs of Moher day tour from Galway?
A. For the best experience and availability, we recommend booking your private Cliffs of Moher day tour from Galway at least 2-4 weeks in advance, particularly if you’re planning to visit during the peak summer season (June through August) or around holidays. This timeframe allows us to secure your preferred vehicle type and ensure your chosen date is available on our schedule.
During the high season, our private Cliffs of Moher day tours from Galway are in significant demand, and our fleet of luxury Mercedes-Benz vehicles often books up several weeks ahead. Early booking is especially important for larger groups requiring our spacious V-Class vehicles or if you have specific timing requirements.
For visits during the shoulder seasons (April-May and September-October), we recommend booking in advance as much as possible, while the quieter winter months (November through March) may allow for more last-minute arrangements, sometimes with just a few days’ notice.
That said, we understand that travel plans can develop spontaneously, and we always strive to accommodate last-minute requests for our private Cliffs of Moher day tour from Galway whenever possible. If you find yourself in Galway with a sudden desire to experience the cliffs in luxury and privacy, don’t hesitate to contact us—we’ll do our utmost to arrange a memorable tour for you.
For special occasions such as anniversaries, proposals, or family reunions, we recommend booking 1-2 months in advance to ensure we can create the perfect customised experience. This additional time allows us to arrange any special requests or unique touches to make your private Cliffs of Moher day tour from Galway truly exceptional.
8. Q: Can children join your private Cliffs of Moher day tour from Galway?
A: Absolutely! Children of all ages are welcome on our private Cliffs of Moher day tour from Galway, and many families find that our personalised service creates an ideal environment for experiencing this natural wonder with young travellers. Unlike group tours with fixed schedules that can be challenging with children, our private tours offer the flexibility and comfort that families need.
Our private Cliffs of Moher day tour from Galway can be tailored specifically with children in mind. Your chauffeur can adjust the pace, incorporate breaks when needed, and adapt the commentary to engage younger audiences with fascinating stories and age-appropriate information about the cliffs, local wildlife, and Irish folklore. We understand that travelling with children requires flexibility, and we’re happy to accommodate spontaneous stops for snacks, restroom breaks, or simply to stretch little legs.
Safety is our priority when hosting families. All our Mercedes-Benz vehicles are equipped with the necessary safety features, including appropriate child seats upon request (please specify ages when booking so we can provide the correct type). The Cliffs of Moher Visitor Experience itself is family-friendly, with well-maintained pathways and safety barriers at the main viewing areas. Your chauffeur will advise on the most suitable walking routes based on your children’s ages and abilities.
For families with younger children, we can structure your private Cliffs of Moher day tour from Galway to include engaging stops that break up the journey. This might include visiting Aillwee Cave with its underground bear bones, the Birds of Prey Centre where children can see eagles and falcons up close, or beaches where they can search for fossils or simply enjoy some running-around time.
Many parents appreciate that our private tours allow them to maintain their children’s regular eating and napping schedules. If your little one needs a nap, the comfortable, quiet environment of our luxury vehicles provides the perfect setting, while you continue to enjoy the scenic drive along the Wild Atlantic Way.
We’ve found that children are often just as awestruck as adults by the dramatic scale and beauty of the Cliffs of Moher, creating family memories that last a lifetime. Book your family’s private Cliffs of Moher day tour from Galway today, and let us handle the logistics while you focus on enjoying this spectacular experience together.
9. Q: What type of vehicles do you use for your private Cliffs of Moher day tours from Galway?
A: For our private Cliffs of Moher day tours from Galway, we exclusively use premium Mercedes-Benz vehicles, offering a fleet that combines luxury, comfort, and reliability for your journey along the Wild Atlantic Way. Each vehicle is meticulously maintained, immaculately clean, and no more than three years old, ensuring the highest standards of quality and safety.
Our core fleet for private Cliffs of Moher day tours from Galway includes:
Mercedes-Benz E-Class Saloons: These elegant executive sedans feature plush leather interiors, climate control, and ample legroom for up to 3 passengers. The E-Class provides a sophisticated, comfortable ride with excellent fuel efficiency, making it perfect for couples or small groups seeking a refined touring experience. The smooth suspension system ensures a comfortable journey even on the more scenic coastal routes we take to access exclusive viewpoints.
Mercedes-Benz V-Class MPV’s: Our spacious V-Class vehicles accommodate larger groups of up to 6 passengers without compromising on comfort or luggage space. These premium MPV’s feature individual captain’s chairs with separate climate control zones, panoramic windows that showcase the stunning landscapes en route to the Cliffs of Moher, and superior sound insulation for a peaceful journey. The elevated seating position offers excellent visibility of the picturesque Irish countryside.
Mercedes-Benz S-Class Luxury Saloons: For those seeking the ultimate in luxury, our flagship S-Class vehicles offer unparalleled comfort with features like heated and ventilated seats, extended legroom, and the finest interior appointments. Available for up to 3 passengers, the S-Class represents the pinnacle of automotive luxury and comfort.
All vehicles in our fleet come equipped with complimentary Wi-Fi, bottled water, charging ports for your devices, and umbrellas for Ireland’s changeable weather. Each Mercedes is finished in our signature obsidian black exterior, combining elegance with professional discretion.
The superior comfort, safety features, and quiet cabins of our Mercedes-Benz fleet ensure that your private Cliffs of Moher day tour from Galway is as enjoyable and relaxing as the destination itself. Your chauffeur will handle all driving, navigation, and parking, allowing you to fully immerse yourself in the spectacular scenery of the Wild Atlantic Way.
10. Q: Are there any hidden costs in your private Cliffs of Moher day tour from Galway package?
A. No, there are no hidden costs in our private Cliffs of Moher day tour from Galway package. We believe in complete transparency with our pricing, and the quote you receive includes all aspects of your luxury chauffeur-driven experience. This transparent approach is one of the many reasons our clients choose our private tours over other options.
Your private Cliffs of Moher day tour from Galway package includes:
• Door-to-door luxury transportation in a premium Mercedes-Benz vehicle
• Services of a professional, knowledgeable chauffeur-guide throughout the day
• All fuel costs, regardless of the customisations to your route
• All road tolls and parking fees at each destination
• Complimentary Wi-Fi, bottled water, and charging facilities in the vehicle
• Flexible duration (typically 7-9 hours) with no overtime charges
• All taxes and gratuities (though additional tipping for exceptional service is at your discretion)
• Comprehensive insurance coverage
• 24/7 customer support
The only potential additional expenses would be personal purchases such as meals, souvenirs, or admission fees to optional attractions beyond the Cliffs of Moher that you might choose to add to your itinerary during the day. Your chauffeur will always inform you in advance if any such optional additions would incur extra costs, ensuring you can make informed decisions.
11. Q: What other attractions can we visit during our private Cliffs of Moher day tour from Galway?
A: 10. What other attractions can we visit during our private Cliffs of Moher day tour from Galway?
Your private Cliffs of Moher day tour from Galway can incorporate numerous fascinating attractions along the Wild Atlantic Way, transforming your journey into a comprehensive exploration of western Ireland’s natural and cultural highlights. The flexibility of our private tours allows you to combine several complementary experiences with your visit to the cliffs, creating a personalised itinerary that matches your interests.
Popular additions to our private Cliffs of Moher day tour from Galway include:
The Burren National Park: Just a short drive from the cliffs, this otherworldly limestone landscape covers over 1,500 hectares and presents a stark contrast to the coastal scenery. The Burren’s unique ecosystem supports Arctic, Alpine, and Mediterranean plants growing side by side—a botanical phenomenon found nowhere else in Europe. Your chauffeur can guide you to the most impressive formations and help spot rare wildflowers that thrive in this seemingly barren terrain.
Doolin Village: This colourful coastal village is widely regarded as the traditional music capital of Ireland. A stop here provides an opportunity for an authentic lunch at establishments like Gus O’Connor’s Pub or Fitzpatrick’s Bar, where you might catch an impromptu music session. Doolin also offers charming craft shops and stunning views across to the Aran Islands.
Aillwee Cave & Birds of Prey Centre: Explore one of Ireland’s oldest cave systems with its underground waterfall and bear bones, then witness impressive flying displays featuring eagles, falcons, and owls at the adjacent Birds of Prey Centre.
Dunguaire Castle: This 16th-century tower house sits picturesquely on the shores of Galway Bay near Kinvara. Its strategic location and well-preserved structure make it a photographer’s delight and offer insights into medieval Irish history.
Poulnabrone Dolmen: This ancient portal tomb dates back over 5,800 years, making it older than the Egyptian pyramids. Standing solemnly on the limestone landscape of the Burren, it provides a tangible connection to Ireland’s prehistoric past.
Loop Head Peninsula: For those willing to extend their day, this less-visited peninsula offers spectacular cliff scenery without the crowds, along with the historic Loop Head Lighthouse and chances to spot dolphins and whales.
Hazel Mountain Chocolate: Ireland’s only bean-to-bar chocolate factory, located in the Burren, offers tours and tastings of their award-winning organic chocolate—a delicious cultural addition to your day.
Coastal Villages: Charming settlements like Ballyvaughan, Liscannor, and Lahinch each offer their character and attractions, from traditional crafts to beautiful beaches.
Your chauffeur will help you select the most suitable additions based on your interests, the weather conditions, and time available, ensuring your private Cliffs of Moher day tour from Galway provides a rich, varied experience of Ireland’s western treasures. Whatever combination of attractions you choose, you’ll benefit from our local knowledge and the freedom to explore at your own pace.
12. Q: Can I book the Cliffs of Moher tour from other locations?
A. Yes, you can absolutely book the Cliffs of Moher tour from locations other than Galway or Dublin. DM Executive Line offers flexible pickup options for their private Cliffs of Moher tours from various locations across Ireland. Here’s what you should know:
Shannon Airport: If you’re flying into Shannon Airport, this is an excellent starting point for a Cliffs of Moher tour, as it’s only 60 minutes from the cliffs.
Limerick: Approximately 1.5 hours from the Cliffs of Moher,
Dromoland Castle – Including journey time (50-60 minutes), best times for tours, and combination tour options.
Adare Manor – Featuring typical itineraries, picnic lunch options, and special experiences available
Ashford Castle – Covering the longer journey (2h15m), recommended itineraries, and overnight options
Hotels and Accommodations: The chauffeur service can collect you directly from any hotel, B&B, or private accommodation in Ireland.
Cruise Ship Ports: If you’re arriving on a cruise ship at ports like Cobh or Dublin, Cobh, Dun Laoghaire or Foynes, arrangements can be made for collection and return to your ship.
13. Q: What Should Travelers Bring with Them to the Cliffs of Moher?
A. Weather-Appropriate Clothing
Waterproof jacket or raincoat – Even on forecasted clear days, Atlantic weather can change rapidly
Layered clothing – Temperatures at the Cliffs can be 3-5°C cooler than inland, with a significant wind chill factor
Warm sweater or fleece – For protection against the cool Atlantic breeze, even in summer
Comfortable pants/trousers – Avoid long flowing garments that could be problematic in windy conditions
Proper Footwear
Sturdy walking shoes or hiking boots – The pathways are well-maintained, but can become slippery in wet conditions
Closed-toe shoes – Recommended over sandals, even in summer, for better stability and protection
Camera Equipment
Camera with charged batteries – The views are spectacular, and you’ll want plenty of photos
Extra memory cards – Most visitors take more photos than anticipated
Lens cleaning cloth – Sea spray can affect lens clarity
Camera protection – A waterproof cover or bag in case of rain or sea spray
3. Binoculars
Highly recommended for spotting seabirds (including puffins in season) and for views of the Aran Islands on clear days
14. Q: What type of vehicles do you use for your private Cliffs of Moher day tours from Galway?
A: For our private Cliffs of Moher day tours from Galway, we exclusively use premium Mercedes-Benz vehicles, offering a fleet that combines luxury, comfort, and reliability for your journey along the Wild Atlantic Way. Each vehicle is meticulously maintained, immaculately clean, and no more than three years old, ensuring the highest standards of quality and safety.
15. Q: Are there any hidden costs in your private Cliffs of Moher day tour from Galway package?
A. No, there are no hidden costs in our private Cliffs of Moher day tour from Galway package. We believe in complete transparency with our pricing, and the quote you receive includes all aspects of your luxury chauffeur-driven experience. This transparent approach is one of the many reasons our clients choose our private tours over other options.
Y
Vehicles
What vehicles do you offer?
We’re providing only modern executive Mercedes-Benz vehicles, executive saloon E-Class, executive MPV V-Class and premium saloon S-Class. All our chauffeur driven vehicles are high specified and have luxurious interiors, air conditioning, privacy windows, exterior lighting, on-board WI-FI and free bottled water.
Are the vehicles licensed?
Are your vehicles insured?
Q: Do your executive vehicles have Wi-Fi?
A: Yes, every DM Executive Line chauffeur-driven vehicle is equipped with complimentary onboard Wi-Fi, allowing you to stay connected, check emails, or stream during your journey in comfort and style.
Do you provide child car seats?
What luggage capacity does DM Executive Line fleet offer?
Mercedes-Benz E-Class:
Holds 2 check-in suitcases and 2 carry-on bags.
Mercedes-Benz S-Class:
Holds 2 check-in suitcases and 2 carry-on bags.
Mercedes-Benz V-Class:
Holds 6 check-in suitcases
What age will my car be?
DM Executive Line executive chauffeur driven vehicles are less than 4 years old.
Do you provide bottled water in the vehicle?
Can I bring drinks and food into the vehicle?
At DM Executive Line, the cleanliness and presentation of our chauffeur-driven vehicles are central to the premium service we provide. To maintain the highest standards:
Eating onboard is not permitted during the journey.
Alcoholic beverages may only be consumed with prior approval from your chauffeur.
Should any food or drinks be spilled, a cleaning surcharge may apply to cover professional detailing.
We appreciate your cooperation in helping us maintain a spotless, comfortable, and luxurious environment for all our passengers.
Is smoking allowed?
Smoking, including electronic cigarettes is not allowed in our vehicles.
Are pets allowed in the vehicles?
Yes, small animals carried on the owner’s lap or contained in a carrier are allowed.
Do you provide mobile devices chargers?
Car-chargers for iPhones and other mobile phones are available during the journey.
How many passengers can you carry?
Our chauffeur-driven executive Mercedes-Benz V-Class can accommodate up to seven passengers. However, for your comfort and to ensure adequate luggage space, we recommend a maximum of five passengers if you are travelling with luggage.
This allows for a more spacious and relaxed experience, especially on longer journeys or tours.
POLICIES AND PROCEDURES
What if the chauffeur is late?
Does DM Executive Line chauffeur's go through special training?
All our chauffeurs have done the necessary trainings and hold the licences and insurances required to provide the chauffeur service in Ireland.
Will my chauffeur meet me at cruise ports?
Yes we provide executive chauffeur services to and from all Irish ports. As DM Executive Line chauffeurs monitor the ship docking, please provide the correct name of the ship when making the booking.
Do you offer a private chauffeur car hire service from Dublin City to Kildare Luxury Shopping Village?
Yes, we provide a direct, chauffeur-driven private car service from Dublin City to Kildare Village. Travel in comfort and style with our professional drivers in luxury Mercedes-Benz vehicles, ensuring a relaxed and hassle-free shopping experience.
Can I book a one way journey to Kildare Village Luxury Shopping Destination only?
Our private hire chauffeur services for Kildare Villages are available as return journeys with waiting time or either one way journeys.
How many kilometres/miles are included in the hourly private hire service?
The hourly chauffeur car hire service includes 20 kilometres (12.43 miles) of distance for every booked hour. For example, a three-hour service includes 60 kilometres (37.2 miles)
What is your cancellation policy?
If the service is cancelled at least 24 hours before the scheduled pickup time, there is no cancellation fee. Cancellations made within 24 hours of the pickup time may be subject to a full charge.
In case if my chauffeur arrives earlier than the pickup time, am I charged for additional waiting time?
Are gratuities included?
Are the prices shown per vehicle or per person?
The prices are always per chauffeur driven vehicle and always include all fees and taxes.
When are payments due for services?
DM Executive Line’s private driver hire service must be paid in advance. Your booking is only confirmed once payment is received.
When will I receive my payment receipt?
POLICIES AND PROCEDURES
What if the chauffeur is late?
Does DM Executive Line chauffeur's go through special training?
All our chauffeurs have done the necessary trainings and hold the licences and insurances required to provide the chauffeur service in Ireland.
Will my chauffeur meet me at cruise ports?
Yes we provide executive chauffeur services to and from all Irish ports. As DM Executive Line chauffeurs monitor the ship docking, please provide the correct name of the ship when making the booking.
Do you offer a private chauffeur car hire service from Dublin Airport or from Dublin City to Kildare Luxury Shopping Village?
Yes, we offer direct chauffeur-driven service from Dublin Airport or Dublin City to Kildare Village.
Can I book a one way journey to Kildare Village Luxury Shopping Destination only?
Our private hire chauffeur services for Kildare Villages are available as return journeys with waiting time or either one way journeys.
How many kilometres/miles are included in the hourly private hire service?
The hourly chauffeur car hire service includes 20 kilometres (12.43 miles) of distance for every booked hour. For example, a three-hour service includes 60 kilometres (37.2 miles)
What is your cancellation policy?
In case if my chauffeur arrives earlier than the pickup time, am I charged for additional waiting time?
Are gratuities included?
Are the prices shown per vehicle or per person?
The prices are always per chauffeur driven vehicle and always include all fees and taxes.