Frequently Asked Questions About Chauffeur Services in Ireland. (F.A.Q)
To make your private chauffeur driven ground transportation service experience as easy as possible, we have answered the most frequently asked questions.
If there is a question which is not listed below, please do not hesitate to email us at contact@dmexecutiveline.ie or contact us by phone at
+353879097032
General Chauffeurs FAQs
Q: What cities does your company operate in?
A: DM Executive Line provides professional chauffeur services in Dublin, Galway and throughout Ireland. Our services include private airport transfers, executive and corporate travel, long-distance transfers, and tailor-made private tours.
Whether you need a chauffeur in Dublin City or Galway City, a transfer between Irish cities, or private transport to hotels, tourist attractions, golf courses or special events, we offer a comfortable, personalised service using Mercedes-Benz executive vehicles.
All journeys are pre-booked and tailored to your itinerary, passenger numbers and luggage requirements. Contact DM Executive Line with your travel details for a personalised quotation.
Q: What airports does DM Executive Line operate in?
A: DM Executive Line provides professional private chauffeur-driven car services from all major Irish airports, including Dublin Airport (DUB), Shannon Airport (SNN), Ireland West Airport Knock (NOC), Cork Airport (ORK), and Belfast Airports (BFS & BHD). Whether you’re arriving or departing, we ensure a smooth, comfortable, and reliable airport transfer experience across Ireland.
Q: Is there a fee for meet-and-greet service?
A: No, DM Executive Line does not charge any additional fee for meet-and-greet service. As a first-class private chauffeur service provider in Ireland, our drivers will meet you at the arrivals hall with a name sign, assist with your luggage, and ensure a smooth, welcoming start to your journey.
Q: Can I book a chauffeured driven vehicle per hour?
Yes, our chauffeur driven vehicles can be booked by the hour, and the fee depends on the size and model of the vehicle. For the hourly service, we require a minimum of four hours hire.
What is the minimum time required to make a reservation online?
To confirm the availability of your scheduled transportation service, online reservations should be requested 12 hours prior to pick-up time.
Q: When do I receive my chauffeur hire booking confirmation?
Bookings confirmations are sent via email immediately after your reservation procedure is completed from your side.
Q: What is the difference between driver and chauffeur?
A: driver is simply someone who operates a vehicle, while a chauffeur is a professional who is hired to drive only the best vehicles, luxurious, comfortable and neat.
Are your chauffeur's smartly dressed?
DM Executive Line chauffeurs wear suits and a shirt and tie, after all you will never get a second chance of making first impression.
Q: How far in advance should I book a private chauffeur?
A: We recommend booking your private chauffeur service with DM Executive Line as early as possible, particularly during the busy summer season, bank holidays and major events in Ireland. Booking several days or weeks in advance gives you the best chance of securing your preferred vehicle and pickup time.
For airport transfers and standard journeys, we may be able to accommodate bookings at shorter notice, subject to availability. For private tours, full-day chauffeur services and special events, advance booking is strongly recommended.
If you require a last-minute booking, please contact us directly to check availability. All bookings are subject to confirmation by DM Executive Line.
Q. How much does a private chauffeur service in Ireland cost?
A: The cost of a private chauffeur service in Ireland depends on your route, journey duration, vehicle type, passenger numbers and luggage requirements. DM Executive Line provides executive transfers, airport pickups, corporate transportation and tailor-made private tours throughout Ireland. To receive an accurate quote, please provide your pickup and drop-off locations, travel date, number of passengers and luggage details. We will recommend a suitable vehicle and provide a quote based on your requirements.
Q: Which vehicles do you offer, and how much luggage can each vehicle accommodate?
A: DM Executive Line offers two types of vehicles for private chauffeur services in Ireland: Mercedes-Benz E-Class executive saloons and Mercedes-Benz V-Class MPVs
The Mercedes-Benz E-Class seats up to 3 passengers and fits either 2 carry-on bags and 2 checked suitcases or 3 medium-sized suitcases. Luggage capacity is limited, so this vehicle is best suited to smaller groups travelling with moderate luggage.
The Mercedes-Benz V-Class offers more passenger and luggage space, accommodating up to 7 passengers and up to 8 large suitcases, depending on suitcase dimensions and the number of passengers travelling.
The most suitable vehicle depends on your passenger numbers, the size and quantity of your luggage, and any child-seat requirements.
When requesting a quote, please provide the total number of passengers, the number and approximate size of all suitcases and carry-on bags, and any child-seat requirements. This allows us to recommend the most suitable vehicle for your journey.
Q: Do you provide child seats and booster seats?
A: Yes, DM Executive Line provides child seats and booster seats at no additional charge. We can accommodate different child-seat requirements, including rear-facing child seats, forward-facing seats and booster seats, subject to availability.
Please let us know the age and approximate weight of each child, along with the type of seat required, when requesting your quote or making your booking. This allows us to ensure that the appropriate seats are available and installed for your journey.
For safety and comfort, please confirm your child-seat requirements in advance so we can arrange the most suitable vehicle for your family.
Q: Do you provide door-to-door chauffeur transfers anywhere in Ireland?
A: DM Executive Line provides a private, pre-booked chauffeur service. Your vehicle is reserved exclusively for you and your travelling party, so you will not share the journey with other passengers. We provide private airport transfers, executive transport, corporate travel and tailor-made tours throughout Ireland.
A. Is your chauffeur service private, or will I share the vehicle with other passengers?
A: DM Executive Line provides a private, pre-booked chauffeur service. Your vehicle is reserved exclusively for you and your travelling party, so you will not share the journey with other passengers. We provide private airport transfers, executive transport, corporate travel and tailor-made tours throughout Ireland.
Q: What information do I need to provide to get an accurate chauffeur quote?
A: To receive an accurate quote from DM Executive Line, please provide your travel date, requested pickup time, full pickup and drop-off addresses, number of passengers, luggage quantity and sizes, and any child-seat requirements. For airport pickups, please also include your flight number and arrival time. If you require sightseeing stops, additional pickups or waiting time, please include these details in your enquiry so we can recommend the right vehicle and service.
Q: Can I customise my private tour or request additional stops along the way?
A: Yes, our private chauffeur tours can be tailored to your interests, preferred pace and sightseeing requirements. You can request additional stops at attractions, scenic viewpoints, restaurants or other places of interest, subject to the available time and route. Please discuss your preferred itinerary with us before booking, as additional stops or changes to the journey may affect the quoted price and duration.
Q: What happens if I need to change my pickup time or itinerary after booking?
A: If you need to change your pickup time, pickup location or itinerary, please contact DM Executive Line as soon as possible. We will do our best to accommodate your request, subject to availability. Changes that affect the journey distance, duration or vehicle requirements may result in a revised quotation. Please contact us directly to confirm any changes to your booking.
Do you provide chauffeur services for business travellers and corporate clients?
A: Yes, DM Executive Line provides executive chauffeur services for business travellers, corporate clients and visiting professionals throughout Ireland. Services include airport transfers, hotel and office transfers, intercity journeys, business meetings and corporate events. Our private chauffeur service offers a comfortable and discreet way to travel between appointments. Please provide your itinerary and vehicle requirements to receive a tailored quotation.
AIRPORT TRANSFERS
Where will my chauffeur meet me at airports?
Your chauffeur will be waiting for you in the arrival hall displaying a sign (tablet) with your name.
How long will my chauffeur wait for me?
A: At DM Executive Line, we understand the importance of flexibility and punctuality. For airport transfers, your chauffeur will wait up to 60 minutes after your flight lands. For all other pickups, including from hotels, homes, or offices, the included wait time is 15 minutes. When you provide your flight number, our chauffeur will track your flight in real-time and adjust the pickup time in case of early arrivals or delays. After the included wait time, additional waiting will be charged accordingly.
Why do I should to enter my flight details?
A: Providing your flight details allows DM Executive Line to monitor your flight in real-time, so we can adjust your chauffeur pickup time in case of delays or early arrivals. This ensures your driver is waiting at the correct terminal when you land, providing a seamless and stress-free airport transfer experience.
What if my flight is delayed?
When booking, please provide flight number , and we will monitor your flight status and ( when possible) adapt the pickup time for any early arrivals or delays.
Who do I contact for the airport pickup?
The chauffeur’s name and his mobile number are sent by email at least 24 hours prior to the day of service.
Routes and Coverage
Can I book transfer from Dublin Airport to Galway?
Certainly, Dublin Airport (DUB) to Galway transfers start at €450 for an executive vehicle or €600 for an MPV, covering the approximately 2-hour 20-minute route with comfort and efficiency.
Do you offer transfers from Dublin Airport to Killarney or Kerry?
Absolutely, our Dublin Airport (DUB) transfers to Killarney start at €650 for a standard vehicle or €850 for MPV options, covering the scenic, almost 4-hour drive with no hidden tolls. We serve all Kerry destinations, including Tralee (€720) and Dingle (€950).
What are the options for Dublin Airport transfers to Adare Manor or Dromoland Castle?
Yes, we provide seamless Dublin Airport (DUB) transfers to Adare Manor starting at €460 for sedans or €590 for the MPV. The Dromoland rates begin at €500, including meet-and-greet and up to 60 minutes free wait time.
Can I book transfers from Dublin Airport to Ashford Castle?
Dublin Airport (DUB) to Ashford Castle transfers start at €530 for executive or €670 for MPV, covering the 2.5-hour route with comfort and efficiency.
Can I book transfers from Dublin Airport to Cork or Kinsale?
Dublin Airport (DUB) to Cork transfers start at €540 for executive or €690 for MPV, covering the almost 3-hour route with comfort and efficiency. We also serve Kinsale (€590) and Cobh (€550).
Do you provide private car service from Ireland West Airport, Knock?
Yes, to Galway from Knock €230, with flight tracking. Avoid queues; enjoy direct comfort. Knock Airport transfers.
Private Tours
1. Q: What is included in a private Cliffs of Moher tour from Galway?
A: Our private Cliffs of Moher tour from Galway includes private, chauffeur-driven transportation in a Mercedes-Benz vehicle, with pickup and drop-off at an agreed location. You can enjoy the journey at your own pace, with opportunities to stop at selected places along the route, subject to your itinerary and available time.
Your chauffeur will take care of the driving, navigation and logistics, allowing you to relax and enjoy the scenery of County Clare and the Wild Atlantic Way.
Admission to the Cliffs of Moher Visitor Experience and other attractions, meals and personal expenses are not included unless specifically stated in your quotation.
2. Q: How long does a private Cliffs of Moher tour from Galway take?
A typical private tour from Galway takes approximately 7–8 hours, depending on the itinerary and the time spent at each stop. The drive between Galway and the Cliffs of Moher usually takes around 90 minutes each way, depending on traffic and road conditions.
We recommend allowing around two hours at the Cliffs if you wish to visit the main viewing areas, explore the visitor centre and enjoy the views without rushing.
Additional stops, such as Doolin or selected locations in the Burren, may be possible depending on your available time. Please let us know your preferences when requesting a quotation so we can recommend a realistic itinerary.
3. Q. What makes your private Cliffs of Moher day tour from Galway different from group tours?
A: Our private Cliffs of Moher day tour from Galway offers a fundamentally different experience from standard group tours in several significant ways. The most immediate difference is exclusivity—instead of sharing your journey with dozens of strangers on a crowded bus, you’ll travel in a luxury Mercedes-Benz vehicle dedicated solely to you and your party, creating an intimate, personalised atmosphere from the moment we collect you from your Galway accommodation.
Flexibility stands as another key distinction of our private tour. While group tours operate on rigid schedules, often allowing just 60-90 minutes at the cliffs before rushing to the next destination, our private Cliffs of Moher day tour from Galway adapts to your preferences. Want to spend three hours exploring every viewpoint along the cliffs? Prefer to have a leisurely lunch in Doolin? Interested in adding the Burren to your itinerary? The day unfolds according to your wishes, not a predetermined timetable.
The quality of guidance also sets our service apart. Your chauffeur is not merely a driver but a knowledgeable local guide who can share insights about the region’s history, geology, folklore, and culture. Rather than receiving standardised commentary through a bus PA system, you’ll enjoy conversation tailored to your interests and can ask questions throughout the day.
Access to exclusive locations is another advantage. Our vehicles can navigate narrow coastal roads inaccessible to large tour buses, allowing you to discover hidden viewpoints and photo opportunities away from the crowds. Your chauffeur knows precisely when and where to stop for the most spectacular vistas along the Wild Atlantic Way.
Finally, comfort and convenience define the experience. From door-to-door service to travelling in a premium vehicle with amenities like Wi-Fi, bottled water, and charging ports, every aspect of our private Cliffs of Moher day tour from Galway is designed to provide a stress-free, luxurious journey that matches the grandeur of the destination itself.
4. Q: Is admission to the Cliffs of Moher included in the tour price?
A: Admission to the Cliffs of Moher Visitor Experience is not included in our standard chauffeur quotation unless explicitly stated. Guests should check ticket availability and current admission arrangements in advance.
Other attractions visited during the tour may also charge separate admission fees. We recommend confirming any planned visits before the travel date so that they can be incorporated into your itinerary.
5. Q: Can I customise my private tour of Ireland?
A: Yes. We can tailor a private chauffeur itinerary to your interests, starting location, available time and preferred destinations.
Depending on your route and schedule, possible stops around the Cliffs of Moher include Doolin, the Burren, Poulnabrone Dolmen, Dunguaire Castle and selected coastal viewpoints along the Wild Atlantic Way.
Please share your preferred attractions when requesting a quotation. We will help you plan a practical itinerary, taking account of driving times, opening hours and the time you wish to spend at each location. Additional stops or extended hours may affect the price.
6. Q: What is the best time of year to visit the Cliffs of Moher?
A:
The Cliffs of Moher can be visited throughout the year, and each season offers a different experience.
From late spring through summer, longer daylight hours make it easier to include additional stops. Spring and autumn can offer a quieter atmosphere, while winter visits may provide dramatic coastal scenery when conditions are suitable.
Irish weather is changeable in every season. Wind, rain, fog or poor visibility can affect the experience, so we recommend bringing waterproof clothing and comfortable walking shoes. Your itinerary may be adjusted where practical to take account of weather and road conditions.
7. Q: How far in advance should I book a private Cliffs of Moher tour?
A: We recommend booking as early as possible, especially for summer travel, public holidays and dates when demand for private chauffeur services is high.
Advance booking gives you a better opportunity to secure your preferred date and vehicle. Last-minute requests may also be considered, subject to availability.
When enquiring, please provide your travel date, pickup location, preferred start time, number of passengers and luggage requirements. We will confirm availability and provide a quotation.
8. Q: Can children join a private Cliffs of Moher tour?
A: Yes. Families with children are welcome on our private tours. A private itinerary can offer greater flexibility for breaks, meals and the pace of the day.
Child seats or booster seats may be available on request. Please provide each child’s age and the type of seat required when booking, and confirm arrangements with us in advance.
At the Cliffs of Moher, visitors should follow the designated paths, obey safety signs and keep children under close supervision, particularly near exposed coastal areas. Walking distances and terrain should be considered when planning the day.
9. Q: What vehicles are available for private tours?
A: DM Executive Line offers Mercedes-Benz E-Class executive saloons and Mercedes-Benz V-Class MPVs
The E-Class is generally suitable for up to three passengers travelling with a moderate amount of luggage. The V-Class is a more spacious option for families and larger parties, with capacity depending on the passenger and luggage configuration.
When requesting a quotation, please provide the number of passengers, the number and approximate size of your suitcases, and any child-seat requirements. We will recommend a suitable vehicle based on your needs and availability.
10. Q: Are there any additional costs on a private Cliffs of Moher tour?
A. Your quotation will specify what is included in the chauffeur service and which expenses are excluded.
Unless explicitly included, you should budget separately for admission tickets, meals, refreshments and personal purchases. Any additional stops, changes to the agreed itinerary or extensions beyond the booked duration may affect the price.
We aim to make all costs clear before your booking is confirmed. If you are considering additional attractions, please mention them when requesting your quote so we can advise you of any applicable extra charges.
11. Q:What other attractions can we visit during a private tour from Galway to the Cliffs of Moher?
10. A: Depending on your available time and preferred route, you may be able to include additional attractions in County Clare and the surrounding region.
Popular options include:
- The Burren: A distinctive limestone landscape with unusual geological formations and rich plant life.
- Doolin: A coastal village known for traditional Irish music and its location near the Cliffs of Moher.
- Poulnabrone Dolmen: A prehistoric portal tomb in the Burren.
- Dunguaire Castle: A historic tower house on the shores of Galway Bay near Kinvara.
- Aillwee Cave: An underground cave attraction in the Burren area, with separate admission arrangements.
- Lahinch: A seaside town with a beach and coastal atmosphere.
The best combination depends on the length of your tour. Some destinations require significant additional driving time, so it may not be practical to include every attraction in a single day. We can help you select suitable stops when planning your itinerary.
12. Q: Can I book a private Cliffs of Moher tour from somewhere other than Galway?
A. Yes. Pickup locations other than Galway can be considered, including Shannon Airport, Limerick and selected hotels or accommodation throughout Ireland.
We can also consider private tours starting from locations such as Dromoland Castle, Adare Manor or Ashford Castle. The feasibility and price depend on the pickup location, journey duration, requested stops and return destination.
If you are arriving by cruise ship, please provide the port, ship arrival and departure times, and your preferred itinerary. We will assess whether a private tour can fit your schedule.
Please contact DM Executive Line with your pickup location, travel date, number of passengers and preferred destinations for a tailored quotation.
13. Q: What should I bring on a trip to the Cliffs of Moher?
A. We recommend bringing:
- A waterproof jacket and layers of clothing.
- Comfortable walking shoes with good grip.
- A charged phone or camera for photographs.
- Water and any personal items you may need during the day.
- Any medication or additional items required for your comfort.
Conditions along the Atlantic coast can be windy and wet even when the weather is pleasant inland. Check the forecast before travelling and follow local safety guidance while visiting the cliffs.
For birdwatching, binoculars may be useful. Puffins and other seabirds are seasonal, so sightings cannot be guaranteed.
Vehicles
What vehicles do you offer?
We’re providing only modern executive Mercedes-Benz vehicles: executive saloon E-Class, executive MPV V-Class and premium saloon S-Class. All our chauffeur-driven vehicles are highly specified and have luxurious interiors, air conditioning, privacy windows, exterior lighting, on-board WI-FI and free bottled water.
Are the vehicles licensed?
Yes, all our vehicles are fully licensed by the National Transport Authority.
Are your vehicles insured?
Yes, all our vehicles are fully insured.
Q: Do your executive vehicles have Wi-Fi?
A: Yes, every DM Executive Line chauffeur-driven vehicle is equipped with complimentary onboard Wi-Fi, allowing you to stay connected, check emails, or stream during your journey in comfort and style.
Do you provide child car seats?
What luggage capacity does DM Executive Line fleet offer?
Mercedes-Benz E-Class:
Holds 2 check-in suitcases and 2 carry-on bags or 3 medium cases.
Mercedes-Benz S-Class:
Holds 2 check-in suitcases and 2 carry-on bags or 3 medium.
Mercedes-Benz V-Class:
Holds 6 – 8 check-in suitcases
What age will my car be?
DM Executive Line executive chauffeur driven vehicles are less than 4 years old.
Do you provide bottled water in the vehicle?
Can I bring drinks and food into the vehicle?
At DM Executive Line, the cleanliness and presentation of our chauffeur-driven vehicles are central to the premium service we provide. To maintain the highest standards:
Eating onboard is not permitted during the journey.
Alcoholic beverages may only be consumed with prior approval from your chauffeur.
Should any food or drinks be spilled, a cleaning surcharge may apply to cover professional detailing.
We appreciate your cooperation in helping us maintain a spotless, comfortable, and luxurious environment for all our passengers.
Is smoking allowed?
Smoking, including electronic cigarettes is not allowed in our vehicles.
Are pets allowed in the vehicles?
Yes, small animals carried on the owner’s lap or contained in a carrier are allowed.
Do you provide mobile devices chargers?
Car-chargers for iPhones and other mobile phones are available during the journey.
How many passengers can you carry?
Our chauffeur-driven executive Mercedes-Benz V-Class can accommodate up to seven passengers. However, for your comfort and to ensure adequate luggage space, we recommend a maximum of five passengers if you are travelling with luggage.
This allows for a more spacious and relaxed experience, especially on longer journeys or tours.
POLICIES AND PROCEDURES
What if the chauffeur is late?
Does DM Executive Line chauffeur's go through special training?
All our chauffeurs have done the necessary trainings and hold the licences and insurances required to provide the chauffeur service in Ireland.
Will my chauffeur meet me at cruise ports?
Yes we provide executive chauffeur services to and from all Irish ports. As DM Executive Line chauffeurs monitor the ship docking, please provide the correct name of the ship when making the booking.
Do you offer a private chauffeur car hire service from Dublin City to Kildare Luxury Shopping Village?
Yes, we provide a direct, chauffeur-driven private car service from Dublin City to Kildare Village. Travel in comfort and style with our professional drivers in luxury Mercedes-Benz vehicles, ensuring a relaxed and hassle-free shopping experience.
Can I book a one way journey to Kildare Village Luxury Shopping Destination only?
Our private hire chauffeur services for Kildare Villages are available as return journeys with waiting time or either one way journeys.
How many kilometres/miles are included in the hourly private hire service?
The hourly chauffeur car hire service includes 20 kilometres (12.43 miles) of distance for every booked hour. For example, a three-hour service includes 60 kilometres (37.2 miles)
What is your cancellation policy?
If the service is cancelled at least 24 hours before the scheduled pickup time, there is no cancellation fee. Cancellations made within 24 hours of the pickup time may be subject to a full charge.
In case if my chauffeur arrives earlier than the pickup time, am I charged for additional waiting time?
Are gratuities included?
Tipping your driver is at your discretion. Suggested 15%
Are the prices shown per vehicle or per person?
The prices are always per chauffeur driven vehicle and always include all fees and taxes.
When are payments due for services?
DM Executive Line’s private driver hire service must be paid in advance. Your booking is only confirmed once payment is received.
When will I receive my payment receipt?
POLICIES AND PROCEDURES
What if the chauffeur is late?
Does DM Executive Line chauffeur's go through special training?
All our chauffeurs have done the necessary trainings and hold the licences and insurances required to provide the chauffeur service in Ireland.
Will my chauffeur meet me at cruise ports?
Yes we provide executive chauffeur services to and from all Irish ports. As DM Executive Line chauffeurs monitor the ship docking, please provide the correct name of the ship when making the booking.
Do you offer a private chauffeur car hire service from Dublin Airport or from Dublin City to Kildare Luxury Shopping Village?
Yes, we offer direct chauffeur-driven service from Dublin Airport or Dublin City to Kildare Village.
Can I book a one way journey to Kildare Village Luxury Shopping Destination only?
Our private hire chauffeur services for Kildare Villages are available as return journeys with waiting time or either one way journeys.
How many kilometres/miles are included in the hourly private hire service?
The hourly chauffeur car hire service includes 20 kilometres (12.43 miles) of distance for every booked hour. For example, a three-hour service includes 60 kilometres (37.2 miles)
What is your cancellation policy?
In case if my chauffeur arrives earlier than the pickup time, am I charged for additional waiting time?
Are gratuities included?
Are the prices shown per vehicle or per person?
The prices are always per chauffeur driven vehicle and always include all fees and taxes.